THE400 Mini Frequently asked questions

This is a list of the most common queries raised about using THE400 Mini.

• Why does THE400 reset or behave strangely?
  THE400 Mini requires a good branded power supply of 5v/1A…
• Why is my USB stick not detected?
  THE400 Mini requires a USB stick to be formatted with the FAT32 file system…
• Why doesn’t the program on my USB stick work?
  There are so many prgrams available that it is difficult to give specific help…
• How can I switch THECXSTICK between right and left-handed mode?
  How to switch THECXSTICK between right and left-handed mode…
• I’m experiencing an issue with a game featured on THE400
  Each featured game on THE400’s Carousel has an individual Game Instruction Page…
• Why is my TV chopping off the edges of the image?
  THE400 Mini creates a full 720p HD television picture. Some TVs are not…
• Why isn’t the virtual keyboard displaying fully?
  If the sides of the Virtual Keyboard are not displaying fully…
• Why doesn’t my own controller work?
  We have attempted to support many different controllers, but we are only able…
• Can I use a USB hub with THE400 Mini?
  THE400 Mini supports using a powered USB hub to make sure that anything…
• How do I get THE400 to work with my monitor?
  THE400 generates a compressed HDMI signal and is intended to be used…
• How do I resolve the lag I experience with my TV?
  THE400 Mini has been carefully engineered and extensively tested using proprietary test equipment to achieve the lowest lag possible. …
• Why don’t all my files appear in the media select menu?
  THE400 Mini sorts and filters the files that you place in a directory…