THEA500 Frequently asked questions

This is a list of the most common queries raised about using THEA500.

• Why does THEA500 reset or behave strangely?
  THEA500 Mini requires a good branded power supply of 5v/1A. …
• Why is my usb stick not detected?
  THEA500 Mini requires a USB stick to be formatted with the FAT32 file system along with a Master Boot Record (MBR) or at least one partition. …
• How do I use a compatible joystick that has minimal buttons?
  If you are using a compatible joystick that has a less than eight buttons …
• Why doesn’t the program on my USB stick work?
  There are so many programs available that it is difficult to give specific help. …
• What does a flashing Drive LED mean?
  The Drive LED will light or flash whenever the USB stick is being accessed. …
• Why does my USB program show a black screen?
  Some WHDLoad programs may result in a black screen being displayed. …
• Why do I see THEA500 logo when loading WHDLoad programs?
  When launching some WHDLoad programs THEA500 Mini will display THEA500 logo for a few seconds and then go through a loading sequence, displaying its progress as lines of text on the screen. …
• How do I open the virtual keyboard with my own programs?
  By default the MENU button is not assigned to open the Virtual Keyboard for programs that you load from a USB stick. …
• Why is my TV chopping off the edges of the image?
  THEA500 Mini creates a full 720p HD television picture. …
• Why isn’t the virtual keyboard displaying fully?
  If the sides of the Virtual Keyboard are not displaying fully and appear to be chopped off, this is an indication that your television is not displaying a full 720p image. …
• Why doesn’t my own controller work?
  We have attempted to support many different controllers, but we are only able to test a small number and not exhaustively. …
• Can I use a USB hub with THEA500 Mini?
  THEA500 Mini will support using a powered USB hub to make sure that anything that you plug into that has adequate power. …
• How do I get THEA500 to work with my monitor?
  THEA500 Mini generates a compressed HDMI signal and is intended to be used with a 720p HD television. …
• Why does my program run too fast?
  THEA500 Mini may not recognise some programs loaded from a USB stick. …
• How do I resolve the lag I experience with my TV?
  THEA500 Mini has been carefully engineered and extensively tested using proprietary test equipment to achieve the lowest lag possible. …
• What does “SetPatch Not Found” mean?
  This is normal. When loading a game that is not recognised by THEA500, it will try and load it anyway. …
• Why don’t all my files appear in the media select menu?
  THEA500 Mini sorts and filters the files that you place in a directory. …